F.A.Q

Many professional “water-based oils” are not pure oils—they contain a high percentage of water.

MEDIOO Body & Massage Oil is different. It absorbs quickly, provides a smooth and comfortable touch, and is made with natural essential oils. Many of our users have shared that it feels noticeably better than other brands —easier to absorb, smoother to the touch, and pleasantly non-greasy.
All MEDIOO oils are proudly Australian-made, using locally sourced ingredients and produced in Australia. Our Essence Therapy Body & Massage Oil contains over 90% Australian Emu Oil.

Because MEDIOO our formula contains over 90% pure Australian Emu Oil, natural crystallization may occur.

At cooler temperatures, some fatty acids in authentic Australian Emu Oil can turn white or form soft particles. This is normal and does not affect quality or safety.

To return the oil to a smooth liquid, simply warm the bottle in 40–45°C water for a few minutes and shake gently.

White crystals = natural, not spoilage.A normal characteristic of premium Australian Emu Oil.
Yes. MEDIOO Body & Massage Oil is suitable for people with dry skin.

It absorbs well, provides lasting moisture, and leaves the skin feeling soft and comfortable. 

Many of our clients and product testers have shared that it has been very helpful in improving their dryness and overall skin feel.
MEDIOO Body & Massage Oil is designed for general body use.

While many users find it gentle on the skin, we recommend performing a patch test before applying it to the face or sensitive areas, as everyone’s skin may react differently.
If irritation occurs, discontinue use immediately.
MEDIOO Body & Massage Oil is made with gentle, natural ingredients and is suitable for general body use. 

However, because every pregnancy is different, we recommend that pregnant users consult their healthcare professional before using any new skincare or massage product. If any irritation occurs, discontinue use.